Privacy Policy Overview and Principles
Your data privacy and safety are our top commitments as a restaurant.
Personal Data We Collect and Why
We collect only the data needed for reservations, service management, and feedback. This can include your contact information, preferences, and details about your dining experience.
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→Reservation information (such as name and contact details)
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→Allergies or dietary notes provided by guests
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→Feedback submitted through our website or forms
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→Communication preferences and history
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→Technical data (such as device type, browser, and IP address)
All information is collected and stored securely, only accessible by authorized team members for the purpose of delivering restaurant services.
How We Use Your Data Responsibly
Personal data is used to manage reservations, respond to inquiries, personalize your dining experience, and provide relevant communications in accordance with Canadian laws.
We never sell guest data and only share information with trusted partners for essential service operations, like online bookings or feedback processing.
Your Data Rights as a Guest
You may request access, correction, restriction, or deletion of your information. Please contact us if you wish to exercise any of these rights regarding your data.
Access Rights
Request a copy of your personal data we hold.
Correction Rights
Update any incorrect or outdated information.
Erasure Rights
Request removal of personal data from our records.
Portability Rights
Ask to receive your data in usable format.
How We Share Data Safely
We may share your data with service providers supporting booking, food delivery, or website management, but only as needed and in compliance with privacy standards.
No personal data is shared with advertisers or unrelated third parties. Data shared for service purposes remains protected and confidential.
How We Secure Your Information
Security measures include encrypted data storage, access controls, and regular staff training on privacy obligations.
We continually update practices to reduce misuse, loss, or unauthorized access.
Privacy Contact Information
Address: 319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Phone: +1 (668) 530-4950
Email: content@lesfichesdubac.com